CHC33021
Certificate III in Individual Support
Funded enrolments for our Townsville class of 2025 now open!
Increase your earning potential and make a real difference in the community with this nationally recognised qualification.
This Certificate III in Individual Support course is fully funded for eligible students thanks to the Queensland Government’s Community Work Skills – Skilling Queenslanders for Work program.
Tailored for people that are passionate about making a real difference, this qualification will help you earn more and find reliable work in a stable and growing industry. Students that successfully complete this qualification will have the opportunity to work in multiple roles across the Community Services Sector, such as Disability Support Worker, Personal Care Worker and more.
Start date: March 2025
Delivery method: Classroom 3 days per week
Location: Townsville
Why choose Breakthru College
We’re experts in the community services sector.
We’re not like other colleges with hundreds of qualifications on offer. We stick to what we know and do best. As a charitable organisation, we have over a decade of experience teaching the next generation of carers and support workers, and we’re here to help you make a real difference in someone’s life.
When you study with Breakthru College, you’ll receive personalised resources and support from our Townsville trainers, who have decades of industry experience. You’ll also receive support to find appropriate work placement opportunities, either through our network of industry partners or identified online vacancies, to ensure you can get practical experience and set yourself up to advance your career upon completion. If you’re already working in a relevant industry role, your work hours may also count towards your required work placement.
Benefit from career advancement
Join the 97% of our graduates who have reported improved job outcomes after completing their qualification. This formal certification unlocks opportunities for career advancement while enhancing client outcomes and may boost job satisfaction.
Earn more after graduation
Research shows graduates with a nationally recognised qualification see an average salary increase of 10-14%.
Save on fees
Take advantage of generous state and federal funding schemes and save up to 80% or more on your course fees.
Benefit from flexible learning designed for you
Experience the best of both worlds! Attend live virtual classes, access comprehensive online resources, participate in face-to-face sessions in Townsville, and gain practical on-the-job training for a well-rounded education.
Learn from experts
Our trainers bring decades of real-world industry experience and maintain close ties to the mental health and community services sector. You’ll receive guidance from the best in the field.
Recognised excellence
Endorsed by the Department of Education as a high-performing provider delivering exceptional student outcomes.
Experience dedicated trainer support
Your success is our priority. With personalised guidance from a dedicated trainer, you’ll have expert support throughout your learning journey.
Highly rated for graduate satisfaction
Rated by our graduates for an outstanding learning experience.
Government Funded
Skilling Queenslanders for Work (SQW)
This course is funded by the Queensland Government Skilling Queenslanders for Work (SQW) funding scheme
This means eligible Townsville residents can access Government funding to subsidise their course fee and enrol practically free of charge.
Unlock career opportunities
Gain the skills and confidence to launch or advance your career in the mental health, disability, or aged care sectors. The Certificate III in Individual Support (CHC33021) course in Townsville opens doors to meaningful roles where you can make a real difference every day. Potential Career pathways include:
Disability Support Worker
Disability Support Workers provide general everyday assistance, emotional support, and care for aged and disabled persons at home or in the community.
Average salary
$31.73 – $45.89/hr ($62,712 – $90,688p.a.)
Personal Care Assistant
Personal Care Assistants provide routine personal care services to people in a range of health care facilities or in a person’s home.
Average salary
$31.73 – $45.89/hr ($62,712 – $90,688p.a.)
Residential Care Officer
Residential Care Officers provide care and supervision for children or people with disability in group housing or institutional care.
Average salary
$35.05 – $45.89/hr ($69,264 – $89,492p.a.)
The support and resources at Breakthru College were incredible, second only to my teacher Ann. She is such a wealth of knowledge and always made herself available whenever I needed help. I now feel extremely fulfilled working in the industry and couldn’t be happier with my decision to study with Breakthru College.
Leigh Brown, Townsville Graduate & Support Worker
Please select your enrolment type:
QLD Government
funded enrolment
Self-funded
enrolment
Subjects and units
There are sixteen (16) units of competency to complete for the Certificate III in Individual Support qualification, comprising of eleven (11) core units and four (4) elective units. A work placement of 120 hours is also required.
HLTINF006 Apply basic principles and practices of infection prevention and control
Implement essential infection control measures to prevent and manage infections in the workplace.
HLTWHS002 Follow safe work practices for direct client care
Adhere to safety protocols to ensure the well-being of clients and workers during care activities.
CHCLEG001 Work legally and ethically
Understand and apply legal and ethical frameworks in community services.
CHCCCS040 Support independence and wellbeing
Assist individuals in enhancing their autonomy and overall health.
CHCCCS038 Facilitate the empowerment of people receiving support
Enable individuals to take control of their own support and decision-making processes.
CHCCCS031 Provide individualised support
Deliver tailored support services that meet each person’s unique needs and preferences.
CHCLEG001 Work legally and ethically
Understand and apply legal and ethical frameworks in community services.
CHCCCS041 Recognise healthy body systems
Understand and monitor normal body functions to identify health issues.
CHCCOM005 Communicate and work in health or community services
Develop effective communication skills for working in health and community service settings.
CHCDIV001 Work with diverse people
Develop skills to work respectfully with people from diverse social and cultural backgrounds.
CHCDIS011 Contribute to ongoing skills development using a strengths-based approach
Support skill development in individuals with disabilities by focusing on their strengths.
CHCDIS020 Work effectively in disability support
Provide effective support services to individuals with disabilities.
CHCDIS012 Support community participation and social inclusion
Encourage and assist individuals with disabilities to engage in community activities.
CHCCCS036 Support relationships with carers and families
Facilitate positive interactions between clients and their support networks.
CHCCCS033 Identify and report abuse
Recognize signs of abuse and follow protocols to report and address them.
CHCMHS001 Work with people with mental health issues
Provide appropriate support to individuals experiencing mental health challenges.
Find out more
If you’d like more information prior to enrolling, please get in touch using the form below.
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Funding
Australian residents may be eligible to have their Certificate III in Individual Support course fees subsidised using State Government funding schemes like Skills Assure (QLD).
Meet your trainer
Ann Hurst
With a BA in Sociology and Political Science from New Zealand, and Diplomas in Vocational Education and Training and Training Design and Development, as well as 30 years’ experience as a trainer and assessor covering Business, LLN, TAE and lately Community Services across North Queensland and Townsville, Ann is an integral part of the Breakthru College team.
The excitement a learner experiences when new knowledge and skills are achieved and the pleasure gained from lifelong friendships developed through the learning journey are the two major drivers keeping Ann in the training industry, despite forays across the individual support sector – aged care, community care, mental health and disability.
For Ann developing relationships is the key to successful learning. Relationships in learning mean that everyone grows as a result of the experience and Ann feels humbled and blessed to be part of her learners’ journeys.
Frequently asked questions
How quickly can I complete my qualification?
It takes between 6 – 12 months to complete most of our accredited qualifications. This depends on your ability to study the appropriate modules and complete your assessments.
All accredited qualifications also require 80 – 120 hours of work placement to be completed prior to graduation, which may take some time for students to complete.
Are there any fees payable if I withdraw from my course?
You will not be charged any fees if you wish to withdraw your enrolment.
If you have previously withdrawn from one of our courses and wish to re-enrol, a $350 administration fee may be applied.
How quickly can I commence my studies?
Once all of your enrolment information has been received, we generally process your enrolment and provide initial access to learning materials within 1 – 2 business days.
Can I use my work experience as evidence of prior learning?
Yes, students may use their work experience as evidence of prior learning.
To do this, students must first enrol in a qualification and complete the RPL Application Form attached to their Learner Handbook.
Note there is a $250 administration fee applied for each RPL unit.
How can I check my eligibility for Government funding?
If you reside in Queensland, you can visit the Queensland Government website to check your eligibility: https://www.qld.gov.au/education/training/subsidies/check-your-eligibility
If you’re still unsure or would like some assistance, please get in touch and we can help assess your eligibility.
Qualifications you might also like
Certificate III in Individual Support
This qualification reflects the role of workers in community services that offer person-centred support. 6 to 12 months of work placement is required.
Certificate IV in Ageing
This course has been created to reflect the real life roles of support workers in their roles in aged services. You will need to find and complete work placement for this qualification of at least 120 hours.
Certificate IV in Disability
The Certificate IV in Disability reflects roles where workers empower individuals with disabilities to achieve greater independence and wellbeing. This course can be delivered either in a classroom or online.
In the spirit of reconciliation, Royal Rehab acknowledges the Traditional Custodians of Country throughout Australia and their connections to land, sea, and community. We pay our respects to their Elders past, present and future and we extend our respects to all Aboriginal and Torres Strait Island peoples.
RTO #91512
